Frequently Asked Questions

How Much Do You Charge?

Cost is a common question, and here are the facts: our charges are based on the time and resources necessary for effective monitoring, along with any specific expenses involved. All expenses are covered by the customer.

Costs are quoted only after evaluating your specific needs and often include a preliminary site check. A site check involves visiting the surveillance location to identify potential challenges and plan accordingly. We cannot provide a set price without understanding the case details. Each case is unique, so costs, time, and effort vary accordingly. Your cost is dependent on our cost of operations.

How Can I Save Money?

There are several ways to help keep your costs down:

• Less Monitoring Time: Reducing the hours we spend on surveillance will reduce your costs.
• Provide Relevant Information: Sharing recent photos, habits, routines, and other helpful information minimizes the time we spend piecing together details ourselves.
• Location Matters: If the target is local to Angeles City or nearby provinces like Capas or Mexico, Pampanga, travel costs are lower.
• Trust Our Confidentiality: All investigations are strictly confidential, and our investigators work undercover. Your privacy is as important to us as it is to you. A trusting relationship minimizes unnecessary work.

How Do I Pay?

Our most common payment method is through an invoice sent via PayPal. While we accept Western Union, it is less convenient and incurs an hourly rate for time spent collecting funds. A retainer is required upfront, and we offer plans with minimum time commitments, which come with discounts. You set the schedule, and we work on the days you specify.

How Will You Update Me?

We maintain a private daily log on Google Drive, shared exclusively with you. The lead investigator on your case updates this log daily or every other day, including any photos or videos. We also provide a detailed daily expense log. No hidden fees—everything is transparent.

Disputes Over Charges

We are dedicated to customer satisfaction and quality service. We handle any disputes should they arise, but we have a track record of zero disputes. Our clients are consistently impressed by the level of detail and quality we provide, often exclaiming, "How did you know that?" We guarantee top-quality service and aim for a smooth experience with every client.

Why Didn’t You Accept My Case?

We reserve the right to accept or reject cases based on ethical values, legality, or feasibility. Each case is assigned to a detective, and sometimes they may choose not to take on a job for personal or professional reasons. Here are some common reasons we might decline a case:

• Privacy, Confidentiality, and Safety: We maintain strict standards of privacy and confidentiality. Cases that could compromise these values or lead to harm will not be accepted. We do not help people stalk their ex-partners or invade anyone’s privacy without valid cause.
• Legal Boundaries: All cases must comply with legal standards. We avoid any assignments that could involve illegal activities.
• Ethics and Conflict of Interest: We avoid cases that may present a conflict of interest or involve parties we cannot investigate objectively.
• Location and Scope: We focus on cases within the Angeles City area, with some exceptions under special circumstances that may incur additional costs.
• Respect for All Parties: Our work respects everyone involved. If a case requires invasive or ethically questionable tactics, we reserve the right to decline.

We aim to ensure that all cases align with our values, legal standards, and logistical capacities. Thank you for understanding.

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Testimonials