Frequently Asked Questions

How Much Do You Charge?

Cost is the question many people ask first. Here are the facts about the cost of our surveillance services; All charges are based on the time and effort that is necessary for monitoring and our cost are factored in. All expenses are always paid by our customers.

Cost are quoted before we start the job after evaluating your specific needs and many times doing a site check A site check is when we go to the place where we will be conducting surveillance to identify any potential difficulties at that particular place and figure out a plan. It is impossible to quote a set price without knowledge of the case. You have to keep in mind every case is different. Cost, time and effort changes accordingly. Your cost is dependant on our cost.

How to Save Money?

You can save money by; Less time needed to monitor. You can save money by; Providing important information, recent pictures etc. If you provide all the information you have then you can minimize the time we spend figuring things out for ourselves. You can save money by: The target being more local to our area. Example: Less driving time to monitor. We are central in Angeles City, Balibago area. But we do service nearby provinces like Capas, Mexico Pampanga etc. You can save money by: Trusting us from the start. All investigations are CONFIDENTIAL. Our interest in confidence is just as important as yours. Our investigators are all “Under Cover”. We don’t want their identities broadcast the same as most of our customers don’t want theirs broadcast. Our business depends on a confident relationship with our customers NOT the person we are monitoring.

How Do I Pay?

Our most common method is to send you a invoice via PayPal. Western Union is a hassle. But we do it sometimes. We charge hourly rate to go pickup the money which isn’t any fun waiting in line there.

A retainer is required. We offer plans with minimum times with discounts accordingly. Our customers are in charge of their time. We work the days that our customers specify.

How do you supply updates to me?

We keep a daily log in Google drive shared privately with our customer. The lead on your case will update that daily or bi daily. Any photos or videos will be uploaded and shared with you in as timely basis as possible. We also keep a daily expense log shared with you. No hidden fees.

Disputes over Charges

We are a customer oriented business that thrives on success of providing the best services obtainable to our customers. We plan to work with our customers that have disputes “Should they arise”. To date, we have never had a customer with a dispute. All of our customers are amazed at the quality of services we provide. We always hear the same words. “HOW DID YOU KNOW THAT”? If we get a dispute, we will deal with it when the time comes. Bottom line; We offer a top quality service and it is guaranteed.