Surveillance FAQ

FAQ for Spousal surveillance in Angeles City Pampanga Philippines
Spousal Surveillance Frequently asked Questions

Spousal Surveillance Frequently Ask Questions
Cost is the question everybody asks first. Here are the facts about the cost of our surveillance services; All charges are based on the time and effort that is necessary for monitoring. We do not differentiate between nationality or origin of our customers.

Cost are quoted after our first interview with you, evaluating your specific needs and many times doing a site check A site check is when we go to the place where we will be conducting surveillance to identify any potential difficulties at that particular place and figure out a plan.

It is impossible to quote a set price without knowledge of the case. You have to keep in mind every case is different. Cost, time and effort changes accordingly.

You can save money by; Less time needed to monitor.
You can save money by; Providing important information, pictures etc. If you provide all the information you have then you can minimize the time we spend figuring things out for ourselves.
You can save money by: The target being more local to our area. Example: Less driving time to monitor. We are central in Angeles City, Balibago area. But we do service nearby provinces like Capas, Mexico Pampanga etc.
You can save money by: Trusting us from the start. All investigations are CONFIDENTIAL. Our interest in confidence is just as important as yours. Our investigators are all “Under Cover”. We don’t want their identities broadcast the same as most of our customers don’t want theirs broadcast. Our business depends on a confident relationship with our customers NOT the person we are monitoring.
To sum this up. The first step for you is to fill out the “Submit A Case for Review” form. We will do an interview online (usually) and then provide you with cost after or during the interview and after the site check. For our customers convenience, we have a American phone number.  See our Contact Us page.

How do I pay
Our normal method is to send you a invoice via PayPal. But we do accept Western Union or similar. We charge hourly rate to go pickup the money which isn’t any fun waiting in line there.

A retainer is required. We offer plans with minimum times with discounts accordingly. Our customers are in charge of their time. We work the days that our customers specify.

How do you supply updates to me? 
We keep a daily log in Google drive shared privately with our customer. The lead on your case will update that daily or bi daily. Any photos or videos will be uploaded and shared with you in as timely basis as possible.

Disputes over Charges
We are a customer oriented business that thrives on success of providing the best services obtainable to our customers. We plan to work with our customers that have disputes “Should they arise”. To date, we have never had a customer with a dispute. All of our customers are amazed at the quality of services we provide. We always hear the same words. “HOW DID YOU KNOW THAT”? If we get a dispute, we will deal with it when the time comes. Bottom line; We offer a top quality service and it is guaranteed.

Why didn’t you take my case?
We do not take every case offered to us. Our service is to help people that may be being scammed or taken advantage of. Our service is subject to our personal moral values and approval at our discretion.

  • We do not take cases when the couple is broke up already. Fix your problems first.
  • We do not help people stalk their spouses for illegitimate reasons of any kind.
  • We do not help people with “Vengeance” on their minds.
  • All will be determined in the initial interview.

What do I get for my money?
We put 2-3 investigators on your case. Investigators will sometimes alternate shifts. We do this so not to blow their cover.

We provide you with a daily log of what, where, when and who is with the person that is under surveillance.

The logs are updated daily or bi-daily.

Keep in mind; False alarms are very damaging, therefore, we always make sure all the information is correct before submitting to you.

Do you do background checks?
No, Sorry we do not. We only do surveillance.

Do I get pictures
Yes, we always provide our customers with video and/or image proof.